- Business Office
- Campus Information
- Career Center
- Center for Student Success
- Cobber Cash
- Counseling Center
- Digital Media Services
- Dining Services and Dining Plans
- Disability Services
- Diversity Support Services
- Health Services Office
- Housing Options
- ID Card Services
- Information Technology Services
- Media Services
- Post Office
- Security Services
- Student Conduct
- Student Development and Campus Life
The Cobber Bookstore, located in the lower level of the Normandy Center, is owned and operated by Concordia College to provide most of the learning materials students will need while at Concordia. In addition to course materials and textbooks, the bookstore carries school and art supplies, commencement announcements and regalia, general books including reference books and best sellers, and a large selection of insignia clothing and gift items.
Textbooks: Before each semester begins, faculty members order textbooks for their courses through the bookstore. When the books arrive, they are grouped by subject matter and course number. The Cobber Bookstore offers a Textbook Rental Program on pre-selected titles of required and optional course materials. The Textbook Rental Program provides Concordia students an additional purchasing option that can save students as much as 50 percent off the retail price of new textbooks.
Textbook rentals are for single-semester use and must be returned to the bookstore by the close of business on the last day of finals each semester to avoid replacement fees. Used copies are available whenever possible at 25 percent less than the new price. The textbook return policy is posted in the store and on CobberBookstore.com. A book buyback is conducted at the end of each semester where students can receive as much as 50 percent off the new price for a book. Many variables factor into the buyback price including whether or not the book is being used on campus the following semester, the book is going out of print, or it is scheduled for a new edition.
The Bookstore accepts cash, credit cards (Visa, MasterCard, Discover, American Express), and ID charges. ID charges at the bookstore are included in the monthly statement from the Business Office. Cobber Cash is not accepted as payment at the Cobber Bookstore. For more information, call 218.299.3017 or visit www.CobberBookstore.com
The Business Office handles student accounts with the college. Students may cash checks ($150 limit per day) at the cashier’s window, as well as make payments on accounts. The cashier’s window is open from 9 a.m. to noon and 1-4 p.m. Monday through Friday. An ATM is available in the Knutson Campus Center near Anderson Commons.
For questions on student accounts and payment plans, students should see the student accounts clerk in the Business Office.
Campus Information, located in the Knutson Campus Center, provides directory assistance and help with finding locations on campus. Additionally, they provide information on MAT bus service, lost and found, equipment checkouts, graduation tickets and Knutson Campus Center poster/sign approvals. The Campus Information phone number is 218.299.4000.
The Concordia college Career Center, located in the Parke Student Leadership Center, collaborates with students to utilize their liberal arts skills, embrace learning experiences, and make informed decisions to achieve lifelong professional and personal goals.
With the support of a career coach, the student will be able to:
- Identify and explore their values, interests, personality, and skills and use them as the foundation for good decision-making about major, career, further education, or other goals
- Articulate the value of their Concordia education and the power of their personal accomplishments and interests to employers, educators and others
- Achieve career readiness
- Investigate the many possible paths and opportunities via resources, presentations, informational interviews, job shadowing, internships, and other programming
- Connect to internship opportunities
- Develop and pursue a viable career plan for life after college
Internships: Internship experiences are highly valued by employers and postgraduate educational programs.
Completing an internship can:
- Help students define their interests and skills and identify areas of strength and weakness
- Provide a starting point for learning to work in a professional environment
- Allow students to learn if a potential career path is a good fit
- Provide opportunities to build a professional network
- Enhance a student’s desirability to future employers and graduate schools
- Enable students to apply their academic knowledge outside of the classroom
An internship is a form of experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a professional setting. Internships give students the opportunity to gain valuable applied experience and make connections in professional fields they are considering for career paths and give employers the opportunity to guide and evaluate talent. Interested students should visit with their faculty advisor prior to registering for an internship via Handshake. The Career Center can assist with further questions. Internships are available to students in all majors. The universal course number 390 identifies internships for credit in all departments. Each department determines the amount of credit allowed for the fulfillment of majors and minors. Students may enroll for a minimum of 1 semester credit per term, reaching a maximum of 8 semester credits permitted toward degree and graduation requirements.
Practicums differ from internships in that they provide on-the-job training for a specific profession. Some programs require practicums as a demonstration of mastery and/or the licensing requirements of outside agencies. Required practicums are arranged by departments and supervised by qualified faculty as well as trained and/or licensed or certified professionals at the placement site. A required practicum is typically assigned a 490-499 course number.
Center for Student Success
The Center for Student Success helps Concordia College students define and reach their academic goals. Whether adjusting to the rigors of college academics or trying to get the most out of the academic experience, the Center for Student Success can help students be at their best. Professional staff members provide education and support on a variety of topics including learning strategies, time management, and test preparation.
The Center for Student Success also has a variety of tutoring options. Peer tutors provide tutoring for many courses. Writing tutors are also available in the Center for Student Success for assistance with academic writing.
The Center for Student Success is located in the upper level of the Normandy Center. The Center for Student Success can be reached at 218.299.4551 or email@example.com to learn more or schedule an appointment.
Cobber Cash is a declining balance account that is accepted instead of or in addition to cash at many locations on campus. Students use their ID cards essentially as debit cards for this account. Cobber Cash is fast, convenient and secure. Cobber Cash is accepted at all Dining Service operations, as well as concessions, Parke Student Leadership Center, post office, and several vending locations. Cobber Cash is not available as payment at the Cobber Bookstore.
Addition of funds, balance information and transaction information are available through the online dining portal. Deposits can also be made at Dining Service office and retail locations and at the cash-to-card load station near the Korn Krib. Cobber Cash is secure because fund balances are managed on a secure server. If you lose your ID card, your balances are not lost with it. All funds in excess of $10 are refunded when you graduate or leave the college.
The Counseling Center provides free counseling for all enrolled students. The Counseling Center office is located in Old Main 109A. Appointments can be made in person, by email at firstname.lastname@example.org or by calling 218.299.3514.
The goal of the center is to assist students in growing emotionally, socially and educationally through increased self-understanding. The Counseling Center provides personal counseling to individual students, couples and groups at no cost for enrolled students. Brief psychological assessments are available. The counseling staff will facilitate on-campus referrals; for example, they might refer students to the Center for Student Success for academic counseling or to the Office of Ministry for spiritual and grief counseling. In addition, the counseling staff will facilitate off-campus referrals to other mental health professionals and agencies in the Fargo-Moorhead area that specialize in such areas as chemical dependency, eating disorders, and rape and abuse issues. The center also provides consultation to faculty and staff regarding student-related concerns. The college retains a consulting psychiatrist who provides assistance to the counseling staff with evaluations, referrals and ongoing therapy.
Digital Media Services
For audio and video production services and technical support related to on- or off-campus events and programs, please contact Conferences & Events, Digital Media Services, at 218.299.4202. This includes scheduling of the video production studio located in the Olin Center. Any event or conference planning is to be coordinated through Conferences & Events at 218.299.3566.
Dining Services and Dining Plans
Nationally recognized Concordia College Dining Services is college owned and operated. We have a tradition of providing high-quality culinary experiences for a great value. In fact, our dining plans are among the least expensive of comparable schools.
Dining Services provides several different options for dining on campus, including:
- Anderson Commons: Nationally award-winning residential dining hall, featuring an abundance of delicious food options
- The Maize: Concordia’s award-winning, quick-service café located in the Knutson Campus Center
- Korn Krib: On-campus convenience store offering a one-stop shop for snack, beverages and groceries
- Coffee Stop: Enjoy Caribou Coffee and freshly baked treats every day.
Dining Plans: All students who live in campus residence halls are required to participate in the dining plan program. Most students who live in campus apartments and in off-campus housing also choose to participate because of the convenience, quality and value campus dining plans offer.
Dining plans provide access to Anderson Commons, which offers a wide range of entrées, side dishes, salads, baked goods, and beverages daily. To provide additional flexibility, each plan also provides after-hours access to the Maize and Korn Krib for late night meals and snacks. Most plans provide an allocation of Dining Dollars for purchasing food in The Maize, the Korn Krib, the Coffee Stop, concession stands and select vending machines using your ID card. Additional Dining Dollars can be added to any dining plan in $50 increments and are charged to the tuition statement.
Depending on number of years on campus and residency, students can select from seven different dining plans that offer a wide range of access to Anderson Commons, travel meals, guest passes and Dining Dollars. For more information about these plans, please visit the Concordia Dining Services website
Registered dietitians are available to provide nutritional counseling services to any student with a dining plan. Students who require additional dietetic services to follow a modified diet for a medical need should fill out the Modified Diet Accommodation form on the Counseling Center and Disability Services website to notify Dining Services of their need and begin services.
Disability Services helps students with documented disabilities gain access to learning opportunities on campus. The Disability Services office is located in Old Main 109A. Appointments can be made in person, by email at email@example.com or by calling 218.299.3514.
Students with temporary or permanent disabilities may be eligible for accommodations that enable them to more easily access their educational programs. Students with any conditions that might actually or potentially limit their ability to achieve their educational goals should contact Disability Services for program information. Examples of conditions that might be considered permanent include learning disabilities; serious chronic health problems; seizure disorders and other neurological conditions; and vision, hearing and speech impairments. Students who become pregnant, undergo surgery, break a leg or an arm, or develop cancer or any other serious physical or emotional illness may be eligible for accommodations for the duration of their temporary disability. Services are dependent upon the needs of the individual student. Faculty, campus employers and other staff are asked to cooperate in implementing the accommodations for students verified through the special services program.
For more detailed information about academic policies related to students with disabilities, see Policy for the Accommodation of Students with Disabilities.
Diversity Support Services
In support of Concordia’s commitment to diversity, the Office of Diversity works with campus partners to coordinate and direct educational programming and leadership development to empower students to create and nurture a diverse, inclusive, and equitable campus community. Students will have access to support, resources, and programming that will promote intercultural competence, enhance engagement with divergent or unfamiliar perspectives, foster empathy and understanding, and develop positive relationships across differences. The services and programs offered through the Office of Diversity are intended to increase students’ sense of belonging in a campus environment that fully includes, values and affirms all members of the community. The Office of Diversity is a resource to all students and encourages students who feel underrepresented and marginalized to reach out to Carrie Herrig at firstname.lastname@example.org. This office is in Lorentzsen Hall 110.
Health Services Office
The Health Services Office, located in Old Main 107, promotes the health and well-being of students by assisting students in becoming proactive caretakers of their own holistic health and supporting them in decision-making that enhances their physical and mental well-being. While clinic services are not available on campus, the Health Services Office consults with and provides assistance to students who need to connect with health services off campus. The Health Services Office also provides targeted wellness programming.
On-Campus Housing: Concordia is primarily a residential college with approximately 65 percent of the student body living on campus. There are six traditional residence halls for first- and second-year students. Upperclass students may live in these traditional halls or in the college apartments and townhouses. Each hall is administered by a professional staff person and trained upperclass student assistants who are committed to making the on-campus living environment an important part of the educational experience of the college. Professional residence hall staff members are available for assistance with any problem that might arise and to refer students to other campus offices whenever appropriate.
Off-Campus Living: After completing their four-semester residency requirement, some students choose to live off campus. The Residence Life Office maintains a list of local landlords and their listed vacancies.
ID Card Services
Your Concordia College ID card is your official identification on campus. This card must be presented for access to the Anderson Commons residential dining facility, to use Dining Dollars and Cobber Cash, to check out or reserve materials in the library and for access to athletic and other events.
Your ID photo can be submitted online (www.ConcordiaCollege.edu/IDCards). A valid photo ID, such as a Driver’s License, Passport, Military ID etc. is required when receiving your Concordia College ID for the first time. Your first card is free.
If your card is lost or stolen, a replacement card is $15 and can be purchased in the Dining Services office.
The ID is property of Concordia College and fraudulent use will result in disciplinary action.
Information Technology Services
Secure access to network and computing resources is an important component of instruction, work and life at Concordia College. All members of the Concordia community receive a unique user account that supports access to wireless internet, email, calendar, components of our student information system (e.g., Student Registration; Degree Audit; among others) and campus computing facilities. All current members also receive access to modules of both Microsoft 365 Education and Google Workspace for Education, which allow for secure data storage, collaboration, and sharing of data. Several online Concordia resources are accessed via the secure CobberNet portal. All users are required to follow college policies and to use these privileges in a responsible and ethical manner.
Network access is generally available in all residence hall facilities through both wired and wireless connections. It is recommended to use wired connections for non-mobile network devices (e.g., Smart TVs, streaming devices, gaming consoles, desktop computers, etc.). To most successfully participate in collaborative and interactive learning experiences, students are strongly encouraged, but not required, to bring a personal computer to campus.
Mid-level or higher Windows or Apple based laptops continue to offer the most flexibility and best experience in the learning environment. Students should plan to have a computer capable of participating in online learning opportunities by Zoom, Teams or other meeting applications. This requires a good working webcam and microphone at minimum. Chromebooks, tablets and phones should only be considered support devices. Options for checking out a loaner laptop to address certain personal or academic needs may be coordinated through the Center for Student Success and ITS.
To support the needs of certain academic programs and community members without personal computers, Concordia provides a variety of computer labs across campus. The labs are in both academic and residential facilities and offer a range of experiences from basic daily use to those with specialized software and devices related to specific classes and research. Newer facilities include spaces for large and small group collaboration, complete with wireless audio/video for presentation preparation and team projects. On-campus classroom and labs are complemented by Concordia’s learning management system, Moodle, which professors use to extend learning beyond the physical classroom. Moodle-based resources are accessible 24 hours and worldwide via secure login through CobberNet. This allows for learning opportunities regardless of if a student is participating in a campus classroom or from a village on the other side of the world.
Located at the heart of campus in the Francis Frazier Comstock Theatre building, the ITS Solution Center offers a variety of services year-round to current students and staff. Solution Center staff include both college employees and Concordia students working closely together to support the Concordia community. Student employees are trained and mentored in customer service, technical support and team leadership. Through this “learning while working” experience they gain a variety of transferrable skills, allowing them to be more successful long past their time as a student.
These services include, but are not limited to:
- Configuring personal computers and devices for access to network, email and other Concordia online services.
- Basic troubleshooting for virus protection, printing issues, login questions, etc. on personal student and staff computers.
- Assist with access to, downloads of, and questions regarding software products available to current students and staff.
- Remote and on-site support for Concordia’s office computers, classroom technology and related resources.
- Short-term checkout of certain devices is available for campus presentations, student projects and other academic purposes.
- Referrals to and coordination with other campus providers, for services not offered or supported by ITS Solution Center.
- A resource for offers and discounts to software and hardware through online partners and local computer businesses.
Managed, secure printing is available across campus at a variety of locations. This service means a personal printer is neither required nor recommended. Typically, managed printers are in residential and academic facilities where there is high student traffic volume and often located near computer labs. A current user account is required to access the printing services. Specific locations and instructions for printing are available in-person or through the ITS Solution Center pages on CobberNet.
ITS Solution Center | 218.299.3375 | email@example.com | Office and service hours at FFCT vary depending on time of year.
The Carl B. Ylvisaker Library serves the college community by providing quality information resources and services that support the mission of the college. The library maintains a collection of more than 300,000 books and an extensive array of online resources, including access to thousands of journals, newspapers, and magazines, primary sources, archival documents, art work, and streaming audio and video. Materials not available at Concordia are supplied to students and faculty for free through interlibrary loan.
The library provides a variety of resources necessary for a successful undergraduate experience. Students have full access to the library’s online catalog and electronic databases whether they are on campus or studying in a remote location. The library has numerous desktop and laptop computers for student use, in addition to wireless access throughout the building. Study rooms and video viewing rooms are available for students working in groups. In addition to books and other library materials, students may check out laptops, tech equipment, bicycles and helmets, white boards, and hammocks.
The Curriculum Center, located on the second floor of the library, includes a large collection of quality children’s and young adult literature and serves the resource needs of education students.
The College Archives, located on the fourth floor of the library, is the repository for the official records and publications of the college. In addition, the archives holds manuscript materials that are regularly used for student research. The archives’ staff provides research assistance and education programming for anyone wishing to use the collections.
Reference librarians are available to assist students at the reference desk, or via email, instant messaging, or telephone. Librarians also interact with students in the classroom to build information literacy skills, including research techniques and information evaluation. Library instruction is structured throughout the first year curriculum and further developed in upper-level research courses.
The Tri-College University libraries, which include the libraries at Concordia, Minnesota State University Moorhead, North Dakota State University, M State, and North Dakota State College of Science, offer additional resources to Concordia students who have full privileges at all five libraries.
Communications and Marketing: Communications and Marketing provides expertise in the following areas: media relations, publications (writing and graphic design), printing, sports information and digital communications. The MarCom office is located in Riverside Center. The Print Shop is in the lower level of the Mugaas Plant Operations Center. Full details are available at www.ConcordiaCollege.edu/marcom.
Digital Marketing: Communications and Marketing manages the content and design of a majority of the external pages on Concordia’s web servers as well as the college’s official social media channels. MarCom assists members of the campus community with webpage creation/maintenance (using the BigTree content management system) and social media. MarCom is also responsible for email communication, including Cobwebs and News & Notes, the college’s electronic newsletter. All work done is billed through the college charge-back system and should be requested using the online form at www.ConcordiaCollege.edu/projects.
Media Relations: Media relations is the college’s official liaison with the media. Media Relations sends releases of upcoming events and college news to local, regional and national media, depending on the nature of the information. Releases about student achievements (e.g., dean’s list, honors and awards) are sent to the student’s hometown newspaper, provided the student supplied information to Media Relations during registration. (Note: Newspapers require first and last names of both parents, if living.) Students are encouraged to keep Media Relations informed of organizational news, achievements and ideas for feature stories.
Photography: Communications and Marketing photographs major college events and produces photographs for college publications. As time permits, MarCom provides consultative and photographic services to student organizations. There is a charge for photo acquisition, editing and printing.
Publications: Communications and Marketing produces most of the print material for the college (e.g., the catalog, Concordia Magazine, enrollment materials, stationery and programs). As time permits, MarCom also provides design, layout, writing, editing, and printing services for student organizations.
Print Shop: The Print Shop prints many campus publications and oversees the photocopier in the lower level of the Mugaas Plant Operations Center, which is available to Concordia students, faculty and staff. The Print Shop also provides binding, paper punching, cutting and perforating services as time allows. There is a charge for Print Shop services. Anyone wishing to have college-related material printed in the Print Shop should complete the appropriate online form at www.ConcordiaCollege.edu/projects.
Sports Information: In addition to maintaining the Cobber Athletics website (GoCobbers.com), the Sports Information director writes game and meet recaps, creates game programs, writes and sends hometown news releases, posts stats and schedules, and writes athletes’ profiles.
The Concordia Post Office is located on the mezzanine level of the Knutson Campus Center. Students are assigned boxes during registration or at the beginning of the fall semester; the number of this box should be registered on all incoming mail. Students will be notified of any packages and other large mailings they receive. These packages may be picked up during normal window hours Monday through Friday. Postage stamps and envelopes of various sizes are available for purchase. Other postal services such as CODs, money orders, and registered and insured mail may be obtained at the Moorhead Post Office.
Concordia’s Public Safety employs a professional staff of public safety officers who protect property, enforce laws and regulations and, most importantly, assist in providing personal safety throughout the college campus. Public Safety officers are available at all times to respond to students, faculty and staff.
A security escort service is provided on campus. If students would like an escort, they should notify Public Safety at 218.299.3123.
Public Safety also employs a number of students. They monitor the dispatch center from Campus Information during evening hours. Public Safety and Campus Information are located in the Knutson Campus Center.
In compliance with the federal Student Right-To-Know and Campus Security Act, the Public Safety office is required annually to provide to current students and employees, as well as prospective students upon request, statistics about the incidence of specifically identified crimes committed on campus. The table of crime statistics is also available in information prospective students receive from the Admission Office, and is also distributed to students, faculty and staff at the beginning of the academic year.
The Office of Student Conduct is responsible for administering the Student Code of Conduct and other campus policies that uphold the integrity and purpose of the college. This office functions under four leading values: learning and growth, personal responsibility, respect for self and others, and well-being and safety. Responsibilities of the office include investigating complaints, referring students to appropriate services, administering the adjudication of cases, utilizing restorative justice practice when available, and ensuring the follow through of assigned sanctions and accountability plans. The office strives to provide students with fair, restorative and educational outcomes related to student conduct. The Office of Student Conduct is located in Academy 101 and the director can be reached at 218.299.3455.
Student Development and Campus Life
The Office of Student Development and Campus Life is located in Academy 101. The offices and programs under the supervision of the vice president for Student Development and Campus Life are intended to help meet the personal and academic needs of students and to enhance the total student-learning experience at Concordia. Students with any problems, concerns or questions are encouraged to visit or call the Office of Student Development and Campus Life for assistance at 218.299.3455.